FAQs

Enter a keywork, question on topic...

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

All

Business Related Queries (8)

Licences (6)

General (4)

Employees & Visas (3)

Amenities (1)

Can goods be imported and exported?

Business Related Queries (8)

Companies are permitted to import / export commodities in and out of the Free Zone subject to the Activity clause specified in their Trade License. A Company Customs Code is mandatory for Free Zone Licensees in order to process the necessary custom bills. This is granted to companies who have a valid License issued by TECOM and hold physical locations within the Dubai Development Authority.

Can I have a license from Dubai Development Authority (DDA) and operate from Dubai or other Emirates?

Licences (6)

The license is valid only for operating a business inside the Free Zone territory. You may however, sell products to other Emirates through distributors.

Can I sponsor my family and/or domestic help?

Employees & Visas (3)

Yes, and for more information visit axs, the servicing arm of TECOM Group.

Do you have any retail shops or restaurants on your campus?

Amenities (1)

The business park offers conveniences such as restaurants, banks, supermarkets, travel agencies, beauty and fitness centres, courier services , 24-hour security, prayer areas, WIFI access, conference and meeting room facilities, facilities management services, events venues and promotional areas for advertisement (kiosks, roll ups, bus shelters, outdoor branding banners, lake branding).

Do you organise visas for your partner companies?

Employees & Visas (3)

Yes, we can. One of the value-added services we offer from our Government Services Department is the issuing of visas.

How do I get to Dubai Outsource City?

General (4)

Dubai Outsource City is easily accessible from Emirates Road and Dubai Bypass Road.

Bus

RTA bus number 365 runs on the Dubai Outsource City route. Please refer to the RTA’s journey planner to confirm schedules and plan your trip or call the RTA on 800-9090.

Taxi

Taxis are readily available off the street or can be booked by calling +9714 208 0808

How do I go about obtaining an image or video clip of Dubai Outsource City?

General (4)

You can send us an email specifying the type of image or video clip and the purpose for which you require it. You can use the general enquiry form on the website.

How do I set up a business in Dubai Outsource City?

Business Related Queries (8)

Dubai Development Authority (DDA) is responsible for the establishment and registration of companies in Dubai Outsource City (DOC).

Prospective investors who wish to set up a business in Dubai Outsource City should contact the DOC sales team on +971 4 3676666. The sales representative will be responsible for communicating the process and acting as your primary point of contact to support you through the registration steps.

For more information visit our Setup Your Business page.

How long does it take for the company registration to be completed?

Business Related Queries (8)

Once all the required documents and payments are submitted, it usually takes 7 working days, which can be broken down into two phases:
‍
• First phase: Initial application approval, which takes 4 working days.
• Second phase: Issuing the license, which takes 3 working days.

How much does it cost to setup a business/company in Dubai Outsource City?

Business Related Queries (8)

Dubai Outsource City offers an array of high-quality facilities and services to help companies of all sizes unlock the next level of growth. Our pricing structure is designed to be competitive and in alignment with prevailing market rates to support our customers as they leverage Dubai’s strategic location and business-friendly environment for sustainable, long-term growth.

Is it necessary for businesses licensed by Dubai Creative Clusters Authority (DCCA) to lease premises in your zone?

Licences (6)

‍

Commercial licenses issued by Dubai Development Authority (DDA) are subject to leasing a facility within the Dubai Development Authority.

‍

Is the land available for lease or sale?

Business Related Queries (8)

‍

Yes, land is avialble for sale. Please contact us for more information.

‍

Is there a limit on the number of employees per company?

Employees & Visas (3)

Yes. To ensure a safe and proper working environment, a company can sponsor one employee per 80 sq. ft. of the leased space.

‍

What are the benefits extended to businesses in Dubai Outsource City?

Licences (6)

‍

A number of benefits are extended to businesses setting up in Dubai Outsource City including:

Free Zone Status:

● 100% foreign ownership

● Full repatriation of profits and capital are permitted

● Guaranteed 50-year exemption from personal, income and corporate taxes

● Exemption from customs duty for goods and services

Unique Cluster Environment:

● A unique cluster environment where businesses across the industry value chain share a work campus dedicated to their industry, and can interact and collaborate effectively

● Communities that are anchored by leading global, regional and local names in the industry

World Class Infrastructure:

● State-of-the-art technical and community infrastructure to support and foster the growth of the industry clusters

Business-friendly environment:

● Simplified incorporation process

● Hassle-free and business-friendly company laws and legal framework

● One-stop–shop service that provides business partners with a variety of government services, including licensing, visa, traffic and postal services

● 24-hour visa service

● Quick access to knowledge workers due to fast-track immigration process

‍

What are the business segments and activities permitted in Dubai Outsource City?

Licences (6)

Businesses from the following sectors may apply to become part of the Dubai Outsource City community: Customer Care, Transaction Processing, Information Technology Management, Document Management and Operations Support.

Businesses can also operate in general categories that include: Service Provider, Consultancy, Regional Headquarters, Hotels and Leisure Services, Hotels and Serviced Apartments and Property Management Services.

‍

What are the office space options available for lease in Dubai Outsource City?

Business Related Queries (8)

‍

DOC provides comprehensive purpose built infrastructure to both captive and non-captive companies looking to set-up in the region. Additionally, DOC offers state-of-the art offices, robust telecom infrastructure, high bandwidth solutions, IP contact centre services, facilities management services and a 24- hour security service.

Businesses can choose from any of the below products according to the requirement:

Commercial Spaces

Retail Spaces

‍

What are your office timings?

General (4)

‍

Our office timings are from Monday to Friday, 7:30 am to 4:30 pm.

‍

What is the minimum paid-up capital requirement to incorporate a Free Zone Limited Liability company (FZ-LLC)?

Licences (6)

FZ-LLCs incorporated in Dubai Outsource City are required to have a minimum paid-up capital of AED 300,000. Branch establishments have no minimum capital requirements.

‍

What is the process for organizing a delegation visit to Dubai Outsource City?

General (4)

Business Related Queries (8)

In order to organize a delegation visit, please drop us an email using the general enquiry form on the contact us page. Alternatively, you can call our contact centre on +971 4 3676666.

‍

What is the validity of the license?

Licences (6)

Licenses and permits are valid for a period of one year and are renewable on an annual basis.

Dubai Development Authority (DDA) approves the establishment and registration of companies in Dubai Outsource City and regulates all related procedures and matters. Dubai Development Authority (DDA) offers the following license options:

● Commercial License

● New incorporation of a Free Zone Limited Liability Company (FZ-LLC)

● Branch of an existing foreign/UAE company

‍

What value-added services does Dubai Outsource City offer to Businesses?

Business Related Queries (8)

‍

Licensing, Registration, Immigration, Building and Fit-out permits are offered.

Additionally, businesses benefit from business interaction and networking, channel and market development, next-generation communication infrastructure and competitively priced digital voice and high-speed data services.

‍

Load more

Stay
in touch

Name

I agree to Terms & Conditions and Privacy Notice

Thanks for signing up.

Oops! Something went wrong while submitting the form.

Discover

About Us Why Dubai TECOM Group Investor Relations

Offerings

Our Offerings Commercial Spaces D/Quarters in5 Centers GoFreelance Retail Warehouses Light Industrial Units Find your fit Set up your business

Community

Our Community Events axs services Community Directory

Venues

Our Venues Amphitheatres Auditorium Conference Facilities Outdoor Activations Sound Stages & Studios

Media Centre

Gallery Downloads Press Releases Media Kit

TECOM Group

Overview Offerings Venues in5 Centers D/Quarters GoFreelance Investor Relations

Connect

Cookies Notice
Privacy Notice
Terms & Conditions
Trustline

Simply provide a few details below to find a solution that best fits your needs.

Start

Press ENTER

What is your
full name?

First Name

Last Name

What email address can
we reach you at?

Type your email here…

Next Back

What phone number can
we reach you at?

Next Back

Tell us more about yourself.

Back

You have been matched with the below offerings

We will get in touch with you soon to discuss your options.

Commercial & Business Space For Lease | Dubai Outsource City

DOC offers commercial spaces in modern buildings with
✓ telecommunications infrastructure
✓ smart buildings ✓facilities management ✓operations expansion

Offering Details

Warehouses for Rent | Dubai Outsource City

Warehouses are large buildings where raw materials or manufactured goods may be stored prior to their distribution for sale.

Offering Details

Light Industrial Units | Dubai Outsource City

Light industrial units are properties that tend to be used by organisations and businesses that produce or manufacture end-user products & goods.

Offering Details

In5 Centers | Dubai Knowledge Park

An enabling platform for entrepreneurs and startups in tech, design and media.

Offering Details

Retail & Restaurant Spaces For Rent | Dubai Outsource City

Serve Dubai Outsource City's booming community of 8,000+ professionals from 150+ countries. Get a customized space amid our successful retail business ventures.

Offering Details